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Your Privacy at tuukoti

Last updated on

At tuukoti, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

1. Information We Collect

We may collect the following types of information:

  • Account information – such as your name, email address, and login details
  • Usage data – details of how you use tuukoti, including features accessed
  • Technical data – IP address, browser type, and device information
  • Communications – when you contact us by email or support channels

2. How We Use Your Information

We use your information to:

  • Provide and improve the tuukoti platform
  • Communicate with you about your account or services
  • Ensure security, prevent fraud, and enforce our Terms
  • Meet our legal and compliance obligations

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract – to provide the services you sign up for
  • Consent – where you have given us clear permission
  • Legal obligation – where we must comply with applicable law
  • Legitimate interests – to improve services and maintain security

4. Data Retention

We retain your data only as long as necessary to provide our services or meet legal obligations. Data may be anonymised or securely deleted when no longer required.

5. Sharing Your Data

We do not sell your personal data. We may share it with:

  • Service providers – trusted third parties who help us deliver services
  • Legal authorities – if required by law or to protect rights and safety

6. Your Rights

Under GDPR and other applicable laws, you have the right to:

  • Access the data we hold about you
  • Request corrections or updates
  • Ask us to delete your data
  • Restrict or object to processing
  • Request a copy of your data in a portable format

7. Data Security

We use technical and organisational safeguards to protect your personal data against loss, misuse, and unauthorised access.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the “Last updated” date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 [email protected]